Frequently Asked Questions
Fast Track Bank Jateng Borobudur Marathon 2024
Please refer to this page before contacting us. The question you wanted to ask might be answered in list below.
Fast Track Information
Fast Track is one of registration periods for this year’s Bank Jateng Borobudur Marathon 2024 which is a benefit for runners who already have an account at Kompas.ID
Individuals with Indonesian Citizenship status (WNI) and Foreign Citizen (WNA) are allowed to participate in Borobudur Marathon Fast Track Program. Please note that each must already have a Kompas.ID account to register in this program.
Registration for Borobudur Marathon Fast Track program opens on 15th June 2024, 3PM.
Yes. Foreign nationals (WNA) may participate in Borobudur Marathon Fast Track program.
Borobudur Marathon Fast Track program can only be done through My Borobudur Marathon official app, which available from Play Store (Android) and App Store (iOS)
Here is a quick guide to registering for Fast Track program:
- Make sure My Borobudur Marathon & Kompas.ID applications are installed on your mobile phone.
- Register yourself first at Kompas.ID
- Register/login to the My Borobudur Marathon application by accessing your Kompas.ID account
- Complete your personal data first to be able to access the event product page
- Select Bank Jateng Borobudur Marathon 2024 product event
- Please follow the instructions that appear until it’s finished, make sure you answer all event registration questions with accurate information.
- After completing event form filling, please check the “My Event” page to proceed to the payment stage.
- Select your payment channel, and complete your payment within 1 hour.
- After completing the payment, you will receive a confirmation email, also the status on the “My Event” page in your application will change automatically.
Age limit for Borobudur Marathon Fast Track program will follow the competition terms and conditions, where race participants need to be 16 (sixteen) years old on December 1st 2024.
For additional information, Borobudur Marathon participants who are under 18 (eighteen) years old on the day of the competition, are required to bring and submit a Parental Approval Letter (original document) when collecting the competition package.
Borobudur Marathon Fast Track Registration refers to the registration fee for each category :
- Marathon : IDR 675.000
- Half Marathon : IDR 575.000
- 10K : IDR 375.000
No.
In Borobudur Marathon Fast Track program, only 1 (one) running category registration is allowed per individual. If you try to register more than 1 (one) category, your registration will be immediately deleted from the system.
No. 1 (one) email address can only be used by 1 (one) registrant.
No.
Fast Track registration can only be done through My Borobudur Marathon official app, which available from Play Store (Android) and App Store (iOS)
Yes.
Runners who want to register must have a Kompas.ID account first, which will be login access to each My Borobudur Marathon application.
After you complete registration by making a payment, the status on “My Events” page on your My Borobudur Marathon application will change automatically.
After completing your payment stage, you will also receive a confirmation via email regarding your event registration.
There are two payment methods, Bank Jateng virtual accounts and credit cards.
Virtual Account payments must use the Realtime Online (RTOL) transfer service method and not BI Fast.
Pending payment due to including but not limited to the bank clearing process will be treated as late payment.
We do not recommend using third party services for processing Virtual Account billing code, which potentially causes delay in payment verification.
Failure to complete the payment process within the specified time limit will automatically forfeit your race slot.
No.
You cannot change the choice of race category if registration has been completed.
No.
Borobudur Marathon race slot cannot be transferred and/or deferred for use in the following year.
No.
As stated in the Rules & Regulations, that it is not possible to refund a race registration fee, and a refund request cannot be processed.
More information on Rules & Regulations can be read here.
No.
Race slots are not transferable to other individuals and/or other categories.
Yes, other programs to secure a race slot for Borobudur Marathon includes ballot, Saveduit Bank Jateng and Travel Agent programs.
We will publish detailed information about these programs through the official Borobudur Marathon social media channel.